Case Studies
Every Stay Has a Story
Behind every great stay is a team finding smarter ways to delight guests, protect revenue, and simplify operations.
Growth changed everything
Managing 200+ properties and 1,000+ monthly cleanings requires more than hard work. Automation became the foundation that helped Oasis Stay simplify operations and build a business designed to scale.
Protecting direct bookings was only the beginning.
Inn on the Drive increased direct bookings by 25%, reduced OTA commission costs, and reclaimed 10 hours every week for more meaningful guest service.
A hotel without a front desk.
Immediate guest responses and around the clock support created a seamless arrival experience, helping increase bookings by 8% while reducing after hours support costs.
Every message matters.
Shared guest communication kept the entire team aligned, creating faster responses and a more consistent guest experience without losing the hotel's personal touch.
More properties. Less paperwork.
Managing a growing cleaning business no longer meant juggling spreadsheets, phone calls, and last-minute changes. Clean Getaways streamlined operations, increased revenue by 48%, and gained the confidence to grow.
The booking journey was broken.
Great hospitality was never the issue. By taking control of branded search, Cribs on Main began protecting guest trust before travelers even arrived.
90% fewer miscommunications.
Disconnected systems became one streamlined workflow, helping Little City improve team productivity by 28% while creating a stronger foundation for growth.
A better arrival changes everything.
Digital arrivals and keyless access reduced administrative work by 50%, giving staff more time to create the experience guests remember.
150 properties. Then 430.
Scaling to 1,900+ monthly cleanings required more than hard work. Connected operations helped the business grow faster without adding unnecessary complexity.
100% keyless. 100% automated.
A fully digital guest journey helped Roomza launch new hotels 12+ months faster while creating a modern hospitality experience from arrival to checkout.
$110,000 back every year.
Mountain Creek Resort automated guest access and operations, reducing housekeeping hours by 27%, increasing ADR by 22%, and saving $110,000 annually.
From four desks to one.
Contactless arrivals transformed guest check in across the portfolio, simplifying operations and saving $10,000 every month.
$122,000 saved every year.
A fully digital arrival experience replaced the traditional front desk, reducing operating costs while maintaining the level of hospitality guests expect.
The schedule finally took care of itself.
Replacing spreadsheets with automated task management helped Cactus Vacations simplify turnovers, improve team coordination, and build operations ready to grow.
Historic charm. Modern hospitality.
Smart guest technology worked quietly behind the scenes, preserving the boutique experience while simplifying day to day operations for a small team.
The key was going keyless.
100% digital guest arrivals eliminated lockbox frustrations, reduced manual work, and made every stay easier from the moment guests arrived.
Everything, in one place.
Scheduling, maintenance, and guest communication came together in one connected platform, replacing manual processes with a more efficient way to operate.
History, beautifully restored.
Corduroy Suites blended modern hospitality with historic character, earning 92% guest satisfaction, increasing repeat bookings by 35%, and creating a destination guests return to.
Ready to see Operto in action?
Chat face-to-face with an Operto representative and see why thousands of hospitality businesses trust our solutions to deliver exceptional guest experiences.
