User experiences shown may depict custom layouts available only to Enterprise clients.

For Hotels

The all-in-one hotel technology platform.
that doesn’t quit.

Reduce the effects of labor shortage, safeguard your properties and revolutionize your guest’s experience.

Access

Checklists Checklists Checklists DRAG AND DROP SCHEDULING NOISE + OCCUPANCY THERMOSTATS ACCESS CAMPAIGNS VERIFICATION MESSAGING CHECK-IN GUIDES Checklists DRAG AND DROP SCHEDULING Checklists DRAG AND DROP SCHEDULING Checklists Communication Communication Communication Dashboards Dashboards Dashboards REports REports REports

Climate

Verification

Check-in

Guides

Housekeeping

Why use multiple vendors when Operto covers it all.

Your guests expect to see you – not us. Operto Guest keeps both you and your guest in the driver’s seat.

 

  • Custom colors and logo
  • Digital check-in and check-out
  • Guest contact collection
  • Auto translation

     

  • Access control
  • Guidebooks
  • Conditionally triggered messages
  • Scheduled marketing
  • Direct messaging
  • In-app promotions
  • Custom featured content
  • House manual
  • Mobile Key ready
  • Global content for all units
  • Unit level customization
Your own custom branded mobile-first web app.
All Your Technology. One Seamless Guest Experience.
Streamline and automate team operations.
Operto Teams

Messy communications don’t result in clean rooms

Unpack the value of automating your cleaning workflow.

Reduce front-desk friction and retain guest loyalty – all in one place.

Digital Front Desk

Easier and faster check-in for the guests, while freeing up your staff to do what only humans can – provide an outstanding hospitality experience.
  • Digital check-in
  • Early check-in
  • Digital check-out
  • Terms and conditions
  • Digital access codes
  • Security Verification
  • Guest contact details
  • Host messaging
  • Auto replies
  • Guest onboarding flow
02_Smartphone screen with early check-in requests and notifications

Guest App

Provide guests with digital guides and a quick, easy way to learn about your property. Create unlimited mini-sites within your guest app in support of house manuals, rentals, on-site amenities, local partnerships, menus, and more.
  • Create categories and pages
  • Scheduled content
  • Feature video, images and buttons
  • Live preview
  • Multi-language auto translations
  • Trigger content specific message threads
  • Set featured content
  • Custom content sorting
  • Auto Replies

Team scheduling and task management

Easier and faster check-in for the guests, while freeing up your staff to do what only humans can – provide an outstanding hospitality experience.
  • Digital check-in
  • Early check-in
  • Digital check-out
  • Terms and conditions
  • Digital access codes
  • Security Verification
  • Guest contact details
  • Host messaging
  • Auto replies
  • Guest onboarding flow
Use short-term rental operations software like Operto Teams to manage your calendar efficiently and reduce dependency on staff

Enhance your guest app with smart devices.

Connecting your guest experience to truly integrated smart devices like locks, thermostats and noise monitoring guarantee a safe and optimal stay, but also open the door to event triggers – further expanding the reach of other Operto solutions like Campaigns, Guides and team management.

Smart Locks and Access Control

Go beyond managing access codes with Smart Locks, Mobile Key, and more.
  • Omni access
  • Assign and revoke lock codes
  • Monitor lock access
  • Trigger messages and other automations based on device interaction
  • Guest app remote unlock
Checklists Checklists Checklists DRAG AND DROP SCHEDULING NOISE + OCCUPANCY THERMOSTATS ACCESS CAMPAIGNS VERIFICATION MESSAGING CHECK-IN GUIDES Checklists DRAG AND DROP SCHEDULING Checklists DRAG AND DROP SCHEDULING Checklists Communication Communication Communication Dashboards Dashboards Dashboards REports REports REports

Temperature Control

Knowing when your guests come and go, and when they’ve booked activities allows you to create occupancy based setbacks that reduce operational costs and reduce environmental waste.
  • Create campaigns requesting guest’s temperature preferences
  • Ensure an welcome arrival experience
  • Trigger messages and other automations based on device interaction
  • Adjust temperature settings based on check-in and check-out
  • Communicate an eco friendly location to guests
Checklists Checklists Checklists DRAG AND DROP SCHEDULING NOISE + OCCUPANCY THERMOSTATS ACCESS CAMPAIGNS VERIFICATION MESSAGING CHECK-IN GUIDES Checklists DRAG AND DROP SCHEDULING Checklists DRAG AND DROP SCHEDULING Checklists Communication Communication Communication Dashboards Dashboards Dashboards REports REports REports

Noise Monitoring

Schedule up-sell messages based on check-in status, device triggers and more
  • 24/7 monitoring
  • prevent costly damage
  • indoor and outdoor options
  • Access historical data about your property
  • Auto guest notifications
  • Manage noise thresholds
  • Sync with reservations
  • Trigger messages and other automations based on device interaction
Operto and NoiseAware 90 day offer

For Hotels

Because one solution is better than twelve.

Operto Guest Technologies Announces STAYmyway Acquisition.