Operto Guest

The digital guest journey that begins the moment they book.

The mobile first web app that reimagines your guest experience.

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Connected features that improve guest engagement and save time.

Through a combination of direct messaging, activity alerts, and engaging content – Operto Guest dramatically improves your guest experience while you stay hands free.

Smart Locks and Mobile Keys
Smart Locks and Mobile KeysMobile Keys, Door Codes
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Online Check-in and Guest Verification
Online Check-in and Guest VerificationMobile Keys, Door Codes
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Operto Boost
Operto BoostConvert your old locks into bluetooth mobile keys
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Integrations With Leading PMS Providers
Integrations With Leading PMS ProvidersMobile Keys, Door Codes
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Noise and Occupancy Monitoring.
Noise and Occupancy Monitoring.Protect properties from property and reputation damage.
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Housekeeping and Maintenance Scheduling
Housekeeping and Maintenance SchedulingFor housekeepers and maintenance staff
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Task Management
Task ManagementAssign, track and manage team tasks
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Your own custom branded guest experience app.

Customize your mobile web app to fit your unique guest experience.

Verification Options

Choose the method that works for you.

Access Options

Access codes, Mobile Key and more.

Custom Guidebooks

Unlimited categories and pages.

Custom colors and logo

Global and individual page styles.

Choose the method that works for you.
Access codes, Mobile Key and more.
Unlimited categories and pages.
Global and individual page styles.
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Digital check-in

Easier and faster check-in for the guests, while freeing up your staff to do what only humans can – provide an outstanding hospitality experience.
  • Digital check-in
  • Early check-in
  • Digital check-out
  • Terms and conditions
  • Security Verification
  • Guest contact details
  • Host messaging
  • Auto replies
  • Guest onboarding flow
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Custom guidebooks

Provide guests with digital guides and a quick, easy way to learn about your property. Create unlimited mini-sites within your guest app in support of house manuals, rentals, on-site amenities, local partnerships, menus and more.

  • Create categories and pages
  • Scheduled content
  • Feature video, images and buttons
  • Live preview
  • Multi-language auto translations
  • Trigger content specific message threads
  • Set featured content
  • Custom content sorting
  • Auto replies
  • Unit level customization
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Guest communication

From real time traditional messaging to pre-made auto replys based on your own content, Operto Messenger enhances guest communication and keeps guests engaged with your content.

  • Organic direct messaging
  • Content-specific threads
  • Manager dashboard message inbox
  • Assign dedicated hosts
  • “New message” notifications by email or SMS
  • Add images, video and PDFs
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Near me

In addition to the ability to create custom guidebooks for communicating key on site and local information, Near Me provides an automated curation of dining, shopping and activities near each of your locations.

  • Create categories and pages
  • Scheduled content
  • Feature video, images and buttons
  • Live preview
  • Multi-language auto translations
  • Trigger content specific message threads
  • Set featured content
  • Custom content sorting
  • Auto Replies
  • Unit level customization
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Additional features

Translation

Choose your default language with automatic translation of your custom content to the language selected by your guest.

Digital access codes

Regardless of access type, Operto Guest displays either the primary or back up code, refreshed for every booking.

Connect dashboard

Manage content, verification, unit status, access code management and messaging from a single integrated dashboard.

Welcome flow

Customizable Welcome Screens, Terms and Conditions, verification journey, login methods and check-out screens.

Early check-in

Allow for early check in up-sells directly from the guest app.

Notifications

Receive instant email or SMS communications related to most guest activity.

Onboarding

Know you’re not alone with our free in-person training sessions on how to manage units, smart devices, create content and get the most out of your Connect experience. Additional paid support available upon request.
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Everything comes with Connect.

Manage your guest app and all its connected solutions in a single platform.

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Enhance Operto Guest with Operto Tech integrations.

Connect your guest experience to seamlessly integrated smart devices like locks, thermostats and noise monitoring.

Access Control
Access ControlSmart locks, mobile keys and more.
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Temperature Control
Temperature ControlImprove guest comfort, reduce energy costs.
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Noise Control
Noise ControlManage noise issues before they become complaints.
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Curious about improving your guest experience?

Chat with us to learn how Operto Guest creates guest and host experiences that save valuable time and encourage repeat bookings.

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