Connecting your point solutions with ours in one place.
Included with everything.
“Quite honestly, we couldn’t operate without it.”
Colin Stanley, COO Prague Residences
Remarkable hospitality collaboration begins here.
With not enough hours in the day or staff on hand, managing hotel and vacation rental tools from one location just makes sense.
Guest makes reservation
Smart devices react
System monitors reservation
Guest ends reservation
Connect offers complete visibility on every reservation and it’s connected solutions.
Your PMS, access control, guest experience, smart devices and property safety tools are powerful and complicated. Making them play nicely together doesn’t have to be.
Connect for guests.
Delight your guests with a personalized, second-to-none experience before, during and after their stay – managed entirely from your Connect dashboard.
Manage guest verification requests, approve or reject submissions, set verification protocol.
Extend your brand, create and schedule media rich content, configure hosts, language and more.
Manage all inbound commnications arriving from your guest portal, initiate guest conversations via Smart Buttons.
Connect for Smart Devices.
Monitor activity, battery and issues
Stay on top of devices via current and historical data and real time activity notifications.
View access code assignments and status. Grant and revoke access. Monitor access logs.
Customize device settings
Configure locks, noise and environment thresholds and settings.
Connect for operations.
Deliver seamless, memorable and ultimately bespoke lodging experiences by bringing together the guest, manager and ancillary service providers under a single operating system.
Correct issues in real time
Monitor and optimize performance
All-points mini dashboards for each unit
Quick access to every unit and its reservations, devices, activity feed and Guest Portal content.
Choose your default language with automatic translation of your custom content to the language selected by your guest.
Digital access codes
Manage content, verification, unit status, access code management and messaging from a single integrated dashboard.
Customizable welcome screens, terms and conditions, verification journey, login methods and check-out screens.
Allow for early check in up-sells directly from the guest app.
Receive instant email or SMS communications related to most guest activity.
Know you’re not alone with our free in-person training sessions on how to manage units, smart devices, create content and get the most out of your Connect experience. Additional paid support available upon request.
Included with every Operto solution, Connect is the glue your operation is missing.
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