NPR Vacation Rentals Boosts Efficiency with Operto Teams

NPR Vacation Rentals has chosen Operto Teams for its operations management software.

NPR Vacation Rentals, a 5-star vacation rental management company in Myrtle Beach, South Carolina, has chosen Operto Teams to help manage its busy operations. Previously relying on Google Sheets to manage their day-to-day, they found Operto Teams’ Master Calendar and Issues and Maintenance Tracking to be the perfect solution for keeping their operations running smoothly.

NPR Vacation Rentals offers a variety of properties in North and South Carolina, including locations near many attractions. This means guests can find the perfect place to stay for their next vacation, whether they’re looking for a relaxing getaway or an adventure-filled trip.

NPR Vacation Rentals understands that guests are looking for more than just a place to stay. That’s why they offer a variety of amenities, such as pools, hot tubs, and fitness centers, to help make the most of any vacation experience. They also believe in 5-star stays, prioritizing guest satisfaction and ensuring that every stay is exceptional.

“I can’t say enough about how Operto has transformed my vacation rental business”, said Nancy-Paige Robinson, Guest Experience Ambassador and Licensed Property Manager at NPR Vacation Rentals. “The scheduling feature alone has been a lifesaver, saving me time and allowing my cleaners and maintenance team to easily view the booking calendars and see assigned tasks to ensure that everything runs smoothly.”

Ms. Robinson added: “But it’s not just about scheduling; Operto’s damage management tools have been equally invaluable. When unexpected issues arise, the platform provides a clear and efficient way to document and address them, minimizing disruptions and ensuring guest satisfaction. If you’re looking for a comprehensive solution to streamline your vacation rental operations, I highly recommend Operto!”

Learn more about NPR Vacation Rentals, here.

"I can’t say enough about how Operto has transformed my vacation rental business. The scheduling feature alone has been a lifesaver saving me time and allowing my cleaners and maintenance team to easily view the booking calendars and see assigned tasks to ensure that everything runs smoothly. If you’re looking for a comprehensive solution to streamline your vacation rental operations, I highly recommend Operto!"

- Nancy-Paige Robinson, Guest Experience Ambassador and Licensed Property Manager, NPR Vacation Rentals

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Our Customers Say It Best

If I am to write every single good thing about Operto Teams this would be an extremely long post. From task automation, to employees management, reporting, housekeeping, operations, frontdesk, maintenance, Operto Teams nails it down to the dot in its feature packed platform.

I like that once you have everything set up, everything is automatic! Such a time saver and keeps me organized, helpful to get reminders for things that otherwise would fall by the wayside. It has improved our customer experience in this way for sure.

I love the automation! The cleanings automatically populate when we get a new booking, which then automatically goes to our cleaners to accept or decline, and it all flows from there. And if we need to customize something in a particular way, that's easy too. Our cleaners have had no trouble learning to use it.

I like that Operto Teams is created and continually developed with the challenges of automating housekeeping and unit maintenance scheduling and visibility for a manager. There is an ongoing focus on automation that is superior to other products. Maybe even more than the excellence of the product, the customer care is THE VERY BEST!

The range of parameters than can be customed in this software is amazing. It can be really tailor-made to your business. We don't dare to count the amount of time we saved since we started to use Operto Teams. It also helps to reduce human mistakes.