On-Demand

The Importance of Team Morale: From Management to Cleaners with BnB Butler

In this Operate session, Charlotte pulled back the curtain on what it really takes to build a powerhouse operations team, whether you’re managing two cleaners or two dozen departments.

Charlotte didn’t hold back, sharing the same strategies that helped BnB Butler earn her the title of Property Manager of the Year at STRive 2025.

What you’ll learn:

  • Fresh, practical ideas to lift team morale and boost retention
  • What your cleaners and maintenance teams need to succeed
  • Proven ways to stay organized when tasks, bookings, and teams are always moving
  • A peek into Charlotte’s go-to tech tools that cut the chaos and keep everyone in sync

Speakers

Charlotte-Brett-Grey-115x115-2

Charlotte Brett

Director | BnB Butler

Corrine-Harris-Grey-1

Corrine Harris

Solutions Engineer | Operto

Ready to see Operto in action?

Chat face-to-face with an Operto representative and see why thousands of hospitality businesses trust our solutions to deliver exceptional guest experiences.

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