Operto Teams vs. Breezeway: A Comprehensive Comparison
When it comes to operating short term rentals, efficient property management is critical.
From ensuring quick, consistent turnovers to keeping properties maintained and guests happy, rental businesses need a solution that streamlines operations, automates manual tasks, and minimizes stress. The tools available today offer advanced features for cleaning, maintenance, and workflow automation, ultimately enhancing the guest experience. Among the solutions available in the market, two key contenders often stand out: Operto Teams (formerly VRScheduler) and Breezeway.
In this article, we explore the key features, benefits, and advantages of each platform to help you make an informed decision on the best software for your business.
Table of Contents
1. Who is it for?
2. Operto Teams vs. Breezeway: Feature Comparison
3. Operto Teams vs. Breezeway: Which Should I Choose?
4. What do customers say about Operto Teams?
Want an operations tool that’s smooth and flexible?
Who is it for?
Operto Teams
Operto Teams is designed for property managers who value functionality over looks, with advanced customization and powerful automation to scale their operations efficiently. It’s particularly suited for those managing multiple properties with varying needs and seeking a platform that offers scheduling, reporting, and staff management flexibility.
Breezeway
Breezeway is tailored for property managers who prefer an out-of-the-box, visually sleek solution for managing cleaning, maintenance, and guest services. It offers features that suit businesses looking for standard automation and reporting capabilities without extensive customization.
Operto Teams vs Breezeway: Feature Comparison
Operto Teams and Breezeway are powerful platforms that help drive efficiency and improve service quality. While there are features they have in common, including automated task scheduling, cleaning checklists, and maintenance tracking, the way these features are implemented and the additional functionalities offered by each platform set them apart.
| Feature | Operto Teams | Breezeway |
|---|---|---|
| Customization | Extensive customization | Customizable checklists |
| Staff scheduling | Complex scheduling automation | Limited for complex scheduling |
| Payroll reporting | Hourly, job-based, and blended rates | Hourly and piece-rate |
| Reporting and filters | Customizable with 10+ different filters | Standard reporting, fewer filters |
| Video upload | Supports video uploads | Does not support |
| Personalized customer support | Dedicated, personalized support | Standard customer support |
| Multi-language support | Extensive multi-language dashboards | Fewer available languages |
Customization and Task Management
Operto Teams: Offers extensive customization options, allowing managers to tailor workflows, checklists, and task rules to the specific needs of each property. This flexibility ensures that every aspect of property management, from cleaning schedules to maintenance tasks, can be fine-tuned to meet operational requirements.
Breezeway: Provides task management with customizable checklists, but may feel more rigid for managers who need deeper customization. While Breezeway handles standard cleaning and maintenance tasks well, it might lack the detail and flexibility that Operto Teams provides.
Scheduling and Staff Management
Operto Teams: Integrates with property management systems (PMS) for dynamic and automated staff scheduling. It excels in managing complex schedules, including backup cleaners and day-off handling, and includes automated logic to prioritize tasks based on preset parameters. Operto also allows for drag-and-drop changes directly from mobile devices, making it easier to adjust schedules on the go.
Breezeway: Also integrates with PMS for automated scheduling, assigning tasks based on reservation data. While effective, its scheduling tools are more straightforward, which might not fully support more complex workforce management needs.
Reporting and Payroll
Operto Teams: Stands out with its highly customizable reporting features, offering eight different filters for generating detailed reports on finances, payroll, and other critical data. The advanced payroll reporting can handle hourly, job-based, and blended pay rates, saving significant time in administrative tasks and ensuring accuracy.
Breezeway: Offers reporting and payroll features that link payments to specific tasks. It supports hourly and piece-rate compensation, though it may not offer the flexibility required for a complex payroll or in-depth reporting.
Inventory and Linen Management
Operto Teams: Excels in property-specific linen forecasting and management, ensuring that properties are adequately stocked and that laundry is managed efficiently. This feature is particularly beneficial for larger operations that require precise inventory control.
Breezeway: Streamlines inventory and linen management by offering tools to track and manage supplies across properties.
Multi-Language Staff Dashboards
Operto Teams: Operto Teams offers user-friendly, multi-language staff dashboards, enhancing communication and coordination among diverse teams. This feature allows staff members to work in their preferred language, leading to quicker issue resolutions and higher operational efficiency. The ability for staff to easily upload photos, report issues, and receive instant notifications ensures that tasks are completed promptly and that managers have end-to-end visibility over operations.
Breezeway: While Breezeway provides an intuitive interface and real-time notifications, it doesn’t offer the same extensive language support which can be a limitation for teams needing extended language functionality.
Operto Teams vs. Breezeway: Which should I choose?
Operto Teams is the better choice for property managers looking for a highly customizable solution that can grow with their business. Its advanced scheduling tools, detailed reporting, and automated task management features make it perfect for scaling and handling more complex operations.
Breezeway is an option for managers who prefer a platform with a visually sleek interface that covers the essentials of property management without requiring extensive setup or customization. It’s well-suited for smaller businesses or those with more standardized needs.
What do customers say about Operto Teams?
Operto Teams consistently receives positive feedback for its flexibility, ease of use, and comprehensive feature set. Users particularly appreciate the ability to customize nearly every aspect of the platform, which allows them to fine-tune their operations and improve efficiency.
See what our customers say about Operto teams on Capterra:
“Operto Teams has been a game changer for my department. We were dealing with inefficiencies, excessive man hours scheduling and keeping track of all the operations within the department, A LOT of human error. All of these issues have been eliminated and have improved our efficiency, consistency and overall accountability.The team has been very receptive to making changes/improvements to the software that have been very beneficial for my department. I highly recommend Operto Teams, so sad it took me so long to make this change!”
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