The Mews and Operto Integration
The Ultimate Hotel Tech Stack
Delight your guests and grow your hotel business faster by combining the power of Operto and Mews
Connecting Operto’s digital automation hotel technology with the power of Mews’ award-winning hospitality software gives you the tools you need to pick up where Mews leaves off. Let Mews handle the bookings and let Operto handle the stay—for an excellent management and guest experience from start to finish.
Integrate all of your tech seamlessly
Keep track of your business remotely with Operto, including contactless arrival, keyless check-in, guest personalization, and energy-saving via in-room smart devices.
Save costs by eliminating the need for transactional interactions at the front desk and stop relying on smartphones; it all still works even if guests have no battery, signal, data, or desire to download an app.
Build on an already-powerful PMS
Let Mews handle the booking, and Operto manage the actual stay. Sync rooms and reservations as soon as they’re confirmed, and send important access info to guests well ahead of time. Update each booking’s status in Mews automatically as guests check in.
Improve customer service by combining Mews with Operto Connect’s guest communication portals, and reduce admin by empowering staff to manage their own time.
Monitor noise and occupancy
Prevent unauthorized parties, property damage, and antisocial behavior by connecting noise monitoring and occupancy monitoring devices, and receive real-time notifications via our intuitive dashboard.
Maintain friendly relationships with guests and neighbours, and improve your energy control and costs by turning down AC, heat, or lights when they’re not in use.
Stay secure with world-class smart locks
Install smart locks from our world-leading partners, and enable easy, contactless check-in using keycodes or mobile key; reducing wait times, front desk staff, and needless face-to-face interaction (especially important post-Covid).
Improve security and gain live insights from connected locks with intelligent alerts for key events and audit logs for guests, staff, and housekeeping.
The Guest Portal puts your guest in control of their stay – delivering contactless access, check-in and check out, housekeeping requests and management of their units smart devices.
On the go management of access, maintenance and activity monitoring ensures every room in your hotel remains in top condition.
Empower your housekeeping operators with schedules, completion tracking, guest communications and team interactions.
Deliver seamless, memorable and ultimately bespoke lodging experiences by bringing together the guest, manager and ancillary service providers under a single operating system.