Operto Teams vs. Tidy: A Comprehensive Comparison
When managing multiple properties, staying on top of cleaning, maintenance, and guest needs can be overwhelming without the right tools.
Operto Teams and Tidy are two platforms that offer property managers the ability to streamline operations, automate tasks, and keep their properties in top condition.
In this comparison, we’ll evaluate the core features of Operto Teams and Tidy, focusing on functionality, automation, and the overall user experience to help you make an informed decision on the best solution for your business.
Table of Contents
1. Who is it for?
2. Operto vs. Tidy: Feature Comparison
3. Operto vs. Tidy: Which Should I Choose?
4. What do customers say about Operto Teams?
Want a cleaning and maintenance tool that’s smooth and flexible?
Who is it for?
Operto Teams
Operto Teams is ideal for operators managing a wide variety of accommodations, from vacation rentals to hotels. With robust integration capabilities, including property management systems (PMS) and smart devices, it offers a comprehensive suite for automating workflows, managing staff, and enhancing guest experiences. If you’re handling multiple properties and need a comprehensive platform to streamline operations, guest management, and smart technology, Operto Teams is the solution.
Tidy
Tidy is tailored toward property managers focused specifically on cleaning and maintenance. Tidy highlights its AI-powered features to predict task needs and streamline scheduling. It’s an option for property managers looking to automate routine cleaning and maintenance tasks rather than needing extensive smart device integration, guest experience tools, or broader operational management.
Operto Teams vs Tidy: Feature Comparison
| Feature | Operto Teams | Tidy |
|---|---|---|
| Customization | Highly customizable workflows and tasks | Standard |
| Reporting | Customizable with 10+ different filters | Task completion and performance metrics |
| Cleaner hiring | Does not offer | Offers |
| Staff Scheduling | Complex scheduling automation | AI-driven, standard scheduling automation |
| Customer Support | Dedicated, personalized support | Limited, email only |
Scheduling and Staff Management
Operto Teams: Offers advanced scheduling by integrating with PMSs, allowing operators to automate cleanings and maintenance around check-ins and check-outs. It excels in managing complex schedules, including backup cleaners and day-off handling, and includes automated logic to prioritize tasks based on preset parameters. Operto’s smart device integration (like keyless entry) further streamlines operations, enabling features like unique door codes for cleaning staff and contractors.
Tidy: Integrates with PMSs and uses AI algorithms to schedule cleaning and maintenance tasks. It optimizes cleaning schedules to ensure tasks are assigned efficiently without manual input. Tidy also offers an option to help property managers find and book new service providers through its platform, if regular staff are unavailable.
Customization and Task Management
Operto Teams: Provides extensive customization options, allowing workflows, checklists, task rules, and job assignments to be tailored to the specific needs of each property. This flexibility ensures that every aspect of property management, from cleaning schedules to maintenance tasks, can be fine-tuned to meet operational requirements. This flexibility is particularly valuable for multi-property operators, allowing them to manage complex tasks in real time with minimal manual input.
Tidy: Leverages AI to predict cleaning and maintenance tasks based on historical data and guest schedules. This makes Tidy a fit for those looking for basic automation rather than fully customizable task management. While Tidy does allow for some level of task customization, it doesn’t provide the same level of control over individual workflows, making it better suited for more standardized operations rather than dynamic, multi-property environments.
Linen and Inventory Management
Operto Teams: Excels in property-specific linen forecasting and management, ensuring that properties are adequately stocked and that laundry is managed efficiently. This feature helps operators maintain seamless operations, ensuring that essentials like cleaning supplies or linens are always available when needed.
Tidy: Includes an inventory tracking feature designed to help property managers keep track of essential supplies like cleaning products and linens. It allows users to log items, set custom inventory levels, and create alerts when supplies run low. Tidy’s inventory tracking system is more focused on basic supply management and not as comprehensive as Operto’s.
Reporting and Analytics
Operto Teams: Stands out with its highly customizable reporting features for generating detailed reports on staff performance, task completion times, payroll, and other critical data. The advanced payroll reporting can handle hourly, job-based, and blended pay rates, saving significant time in administrative tasks and ensuring accuracy.
Tidy: Tidy’s reporting is more basic, focusing on task completion rates and staff performance metrics. While useful for tracking cleaning efficiency and job histories, it lacks the in-depth reporting offered by Operto. This makes Tidy a suitable choice for teams that don’t require extensive payroll or performance analytics.
Operto vs. Tidy: Which should I choose?
Operto Teams stands out as the ideal choice for property managers who need a highly customizable solution that can grow with their business. With advanced scheduling automation, task management, and detailed reporting, Operto is perfect for operators seeking the flexibility, scalability, and innovation needed to streamline complex operations.
Tidy is an option for property managers focused primarily on cleaning and maintenance. Its AI-powered automation simplifies scheduling and reduces the need for manual oversight, but it lacks the depth of scope and integration capabilities that Operto provides. It is suited for those looking to enhance cleaning efficiency without requiring extensive customization or broader operational functionality.
What do customers say about Operto Teams?
Customers praise Operto Teams for its ability to streamline staff scheduling, task management, and property operations across multiple locations, making it a powerful tool for maintaining operational efficiency. Users highlight how the platform’s automation capabilities save time and reduce errors. Operto is known for its responsive and reliable customer support, ensuring that property managers can quickly resolve issues and keep their operations running smoothly.
See what our customers say about Operto Teams on Trustpilot:
Fantastic experience with Operto Teams! We've had a fantastic experience with Operto Teams! The team behind Operto is worth it alone, but the product itself has been a game-changer for our business. It's provided our managers with invaluable insights, streamlined our scheduling, reduced errors, and automated tasks we used to overlook. Operto Teams is also helping us hold our team accountable and achieve more overall. I highly recommend Operto Teams for medium to large property management businesses looking to improve operations and save time. Great product, fantastic team!
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