Operto Teams vs. Turno: A Comprehensive Comparison
Managing a successful short term rental business involves juggling numerous tasks.
From ensuring smooth turnovers to coordinating cleaning schedules and keeping properties guest-ready, the day-to-day tasks can quickly pile up. As your portfolio grows, it becomes increasingly difficult to manage these responsibilities manually without the risk of errors or missed tasks. That is where dedicated property care software solutions can make a world of difference. Two popular options are Operto Teams (formerly VRScheduler) and Turno (formerly TurnoverBnB). Both platforms are designed to streamline operations, automate repetitive tasks, and give property managers more control over their workflow.
In this article, we’ll compare the key features, benefits, and overall functionality to help you decide which is the best fit for your growing business.
Table of Contents
1. Who is it for?
2. Operto Teams vs. Turno: Feature Comparison
3. Operto Teams vs. Turno: Which Should I Choose?
4. What do customers say about Operto Teams?
Want an operations tool that’s smooth and flexible?
Who is it for?
Operto Teams
Operto Teams (formerly VRScheduler) is a comprehensive solution designed for property managers who need a scalable platform to efficiently handle operations across rental properties. It’s particularly effective for those seeking a tool that offers extensive customization, automation, and streamlined scheduling, along with detailed reporting capabilities. Operto Teams integrates with property management systems (PMS) and provides the necessary tools to effectively manage staff and operations as your business grows.
Turno
Turno (formerly TurnoverBnB) is designed for property managers or hosts looking to primarily manage cleaning operations. It integrates with PMSs to sync reservations and offers a marketplace for finding cleaners. Turno is best suited for individual hosts or smaller operations, particularly those just starting out or managing a small portfolio without an in-house or trusted cleaning team; however, it may become limited as property managers scale and need more advanced features like detailed reporting, and recurring maintenance and preventative care.
Operto Teams vs Turno: Feature Comparison
| Feature | Operto Teams | Turno |
|---|---|---|
| Task Scheduling | Customizable for cleaning and maintenance | Primarily focused on cleaning |
| Custom Checklists | Fully customizable | Limited customization |
| Reporting and Analytics | Customizable with 10+ different filters | Standard reporting, fewer filters |
| Cleaner Marketplace | Does not offer | Offers |
| Owner Reporting | Custom dashboards with advanced reporting | Limited reporting |
Customization and Task Management
Operto Teams: Offers extensive customization options, allowing managers to tailor workflows, checklists, and task rules to the specific needs of each property. This flexibility ensures that every aspect of property management, from cleaning schedules to maintenance tasks, is aligned precisely with operational needs. Operto Teams’ task automation adapts to booking changes, allowing for seamless adjustments.
Turno: Primarily focused on cleaning tasks tied to bookings, Turno offers some task management capabilities but lacks the customization options that Operto Teams provides. While it handles standard cleaning schedules well, it doesn’t allow for the same level of flexibility in setting up non-cleaning tasks such as preventative maintenance, which often have to be scheduled manually.
Scheduling and Automation
Operto Teams: Provides powerful scheduling and automation capabilities that go beyond cleaning tasks. Tasks can be scheduled automatically based on booking triggers or pre-set rules, and the system easily handles overlapping schedules for different types of tasks, ensuring efficient use of staff time and resources.
Turno: Specializes in automating cleaning schedules and tasks based on booking calendars. While this is convenient for operators focused on cleaning, it does not handle other types of tasks with the same level of automation and flexibility, which can lead to gaps in operations when non-cleaning tasks need to be managed.
Reporting and Insights
Operto Teams: Delivers advanced reporting capabilities and customizable filters to help businesses get insights into their operations, including cleaner performance, task completion rates, issue history, owner reporting, payroll, and other critical data. This saves significant time in manual tracking and ensures accuracy and transparency.
Turno: Offers basic reporting primarily focused on cleaning schedules and task completion. With limited reporting functionality, property managers may find it lacks the depth and customization essential for detailed reports across operations, including maintenance and owner reporting.
Linen Management
Operto Teams: Excels in property-specific linen forecasting and management, ensuring that properties are adequately stocked and that laundry is managed efficiently. This feature is particularly beneficial for larger operations that require precise inventory control.
Turno: Allows property managers to track linen supplies and restock needs by providing basic reports on linen turnover and usage. Turno’s system is useful for straightforward linen management but lacks advanced features and automation making it better suited for less complex operations.
Staff Management
Operto Teams: Excels in managing cleaning and maintenance staff with flexible scheduling and advanced payroll functionalities. Managers can customize schedules for multiple teams, including backup cleaners and handling days off, with automated task prioritization. Payroll capabilities support hourly, job-based, and blended rates. Reporting offers insights for tracking and optimizing operations, allowing managers to reward cleaners based on reliability and quality. This approach encourages the retention of good cleaners, helping maintain high standards and ensure guest satisfaction.
Turno: Focuses on managing cleaning staff through its integrated marketplace, which helps property managers find and hire cleaners. It also features an automated payment system for cleaners. However, the marketplace model can be challenging for managers seeking consistency or cleaner retention. Additionally, some cleaners may prefer not to use Turno’s payment system, which can complicate payment tracking and add to administrative tasks.
Operto Teams vs. Turno: Which should I choose?
Operto Teams is the ideal choice for property managers seeking a comprehensive solution that scales with their business. With extensive customization and advanced task scheduling, payroll capabilities, and robust reporting, it’s designed to manage complex operations efficiently. Operto Teams excels at handling cleaning, maintenance, and administrative tasks, making it a powerful tool for larger or growing portfolios. For managers focused on optimizing operations and retaining high-quality staff, Operto Teams provides the flexibility and insights needed for long-term success.
Turno: Turno is an option suited for individual hosts and smaller property managers or those primarily focused on cleaning operations. Its integrated marketplace simplifies the process of finding and hiring cleaners, and its automated payment system adds convenience. As portfolios grow, or if more advanced reporting and maintenance management is required, Turno may feel limited. It’s best suited for those seeking a straightforward cleaning management tool rather than a complete property management solution.
What do customers say about Operto Teams?
Operto Teams consistently receives positive feedback for its customization, ease of use, and thorough feature set. Users particularly appreciate the ability to customize nearly every aspect of the platform, which allows them to fine-tune their operations and improve efficiency.
See what our customers say about Operto teams on Trustpilot:
“I have been using Operto for 7 + years with two different companies. The first was a property management company with 200 homes. The second is a small boutique hotel with 7 units. It is a great option for both and everything in between. I have a success rate of zero missed clean since switching to Operto - Thanks team. You make me look good :). It is a game changer for housekeeping managers and has been vital to my operations. Excellent software, easy to customize to your needs. Over the years I have made suggestions to suit my needs and they have been very responsive in implementing the upgrades. Highly recommend.”
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