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Operto Teams
Features that let you coordinate, delegate, verify and relax.
Operto Teams benefits both guests and owners through features that embody superior property care.
Feature Highlights
Property Management Software (PMS) Integration
Communicates directly with PMS through API to gain access to additional information.
View Integrations
Administrative Dashboard
Top level view of issues and tasks to know immediately, from anywhere, what needs attention.
Drag and Drop Staff Scheduling
Quickly adjust staff assignments and dates with the visual scheduling tool.
Quickbooks Integration
Push Billing and Payroll (Time Tracking) information into quickbooks. Versions supported: Quickbooks Online, Quickbook Desktop Enterprise, Quickbooks Desktop Pro.
Time Tracking
Track staff hours per day and task.
iCal Booking Import
Import bookings from iCal links.
Master Calendar
Ticker tape view of bookings, tasks, and staff assignments.
“Operto Teams is a very comprehensive software that can provide a lot of different function to fit your different business needs.”
Verified User
Piece Pay
Auto-assign pay-per-job amounts.
Task Rules
Auto-create tasks for each new booking based on service rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete.
Bookings Sync
Auto-import bookings from AirBnB, Homeaway, LiveRes and any other iCal feed.
Link to other Operto Teams Customers
Auto-sync bookings and completed tasks from cleaners and hot tub servicers (and more!) for even more visibility into operations.
Forecasting
View all future work hours estimated to plan staffing.
Stripe Integration
Charge owners for tasks completed through Stripe payment processing. Owners can vault cards in Stripe for immediate payment.
Reporting
Pull reports for payroll and billing by property, owner, staff and more. Pull additional reports for time tracking, issues, bookings and notifications.
Workload Balancing Support
Easily see hours per person/day to ensure workloads are balanced.
Linen Packing
Create reports for your laundry room.
Onboarding Process
Step by Step Onboarding
Easy to use onboarding guide with videos.
Training and Support
Online or in-person training and setup support.
Setup Mode
Stay in setup mode for training until go live.
Properties
Multiple Properties per Owner
Attach the same owner to multiple properties for easier reporting.
Multiple Import Links per Property
Import from AirBnb, HomeAway and any other booking site for each property.
Private Homes and Commercial Properties
Merge non-vacation rental and commercial property tasks onto one calendar so staff schedules are complete.
Images
Upload images to keep staff informed when servicing the property.
“Operto Teams is a great product with a terrific support team, we love it.”
John, Director
Door Codes
Ensure staff has the information they need to access properties.
Property Notes
Upload a PDF document for staff to view.
Sorting
Sort properties within physical regions to assist in driving route optimization.
Regions
Color coded regions for easy assignments.
Bookings
iCal Imports
Import bookings from AirBnB, Homeaway, Liveres or any other booking software with an iCal feed.
Manual Booking Entry
Administrators and owners can enter bookings and/or owner stays manually.
Custom Imports
Don’t have iCals? Our programmers can work with any system.
Booking Overlap Report
Helpful to prevent double bookings.
Adjust Information per Booking
Enter number of adults, children and pets to keep staff informed. Enter check-in and check-out times to ensure tasks are auto-scheduled correctly.
Booking Notes
Custom notes per booking to keep staff informed.
Automation and Tracking
Task Rules
Auto-create tasks for each new booking based on customized rules.
Team Tasks
Assign multiple staff to a task for team cleans and other team services.
Task Time Estimate
Set estimated times to complete each task to help schedule effectively.
Standard Tasks
Quickly add additional tasks as needed for special projects.
Issues and Work Order Management
All submitted issues are collected into one central location so nothing slips through the cracks.
Booking Notes
Custom notes per booking to keep staff informed.
Staff
Staff Mobile Dashboards
Keep staff on task in the field with all the information they need. Information can include notes, checklists, images, videos, PDFs and more. Staff can instantly submit issues with images or videos. Custom task checklists can include video and image uploads, check boxes and more specific to the property.
Work Days
Set standard work days for each staff member. Assign backup staff to cover days off.
Piece Pay
Track pay-per-job tasks. Pull pay period reports of pay owed.
Time Tracking
Track staff time on task, and the entire shift. Pull pay period reports of time worked, or sync to Quickbooks.
Reports
Reports
Pull reports for payroll and billing by property, owner, staff and more. Pull additional reports for time tracking, issues, bookings and notifications.
Quick Reports
Printable day by day reports of arrivals, departures and tasks.
Forecasting Reports
Pull estimated work hours by department for all future bookings.
Vendors and Owners
Vendor Dashboards
Vendors can vew booking calendars and submit completed tasks on assigned properties.
Vendor Notifications
Send monthly or weekly booking lists. Send last minute bookings and cancellations.
Optional Owner Dashboards
Owners can enter owner stays, and view booking calendars.
Owner Notifications
Allow staff to send a note to owner when tasks are complete.
Auto-send custom notifications for upcoming tasks and recently completed.
Owner Billing
Charge credit cards or ACH through Stripe.
Owner Reports
Option for owners to see completion reports and future tasks.
Stay on track with Operto Teams.
Chat with us to learn how Operto Teams automates the tasks you’re currently scheduling manually.
Enhance Operto Teams with Operto Tech solutions.
Connect your team scheduling workflow to Operto’s flexible range of access and noise monitoring solutions.
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