Operto logo, white
Book a demo

Operto Acquires DACK: Revolutionizing Guest Experience in Hospitality Sector

Vancouver, BC – In a landmark move, Operto Guest Technologies, a pioneer in hospitality technology, is excited to announce they have entered into an agreement for the strategic acquisition of Los Angeles-based DACK, a frontrunner in creating transformative guest experiences for the short-term rental, vacation rental, and boutique hotel sectors.
This acquisition is the latest in Operto’s impressive expansion journey, following the successful integration of VRScheduler (USA, 2021) and STAYmyway (Spain, 2022). Fueled by significant venture capital investments, including a $12m USD Series A round in January 2022 and a $25m USD Series B in March 2023, Operto is reinforcing its commitment to spearheading innovation in hospitality tech. This vision was recently celebrated in the 2023 Deloitte Fast50 program, naming Operto as one of Canada’s top “Companies to Watch.”

Uniting Visionaries: Steve Davis, CEO of Operto, expressed his enthusiasm, “We’re delighted to welcome DACK and its visionary team into the Operto family. This move is more than an acquisition – it’s a unification of two trailblazers, both dedicated to redefining the guest experience through seamless, innovative solutions.”

A Synergy of Innovations: The integration promises a unified platform that manages every aspect of the guest journey, from booking to checkout, under one roof. Operto’s commitment to providing comprehensive solutions aligns perfectly with DACK’s trailblazing approach to guest engagement, promising an elevated, stress-free experience.

A Legacy Continued: Colleen Mintzer, co-founder of DACK shared, “Joining Operto isn’t just a milestone for DACK; it’s a leap forward for the industry. Damon’s legacy will live on with Steve & Operto, driving forward our shared dream of building technology that enhances the guest experience, across the accommodation spectrum.”

Redefining Guest Experiences: Davis adds, “We’re crafting future guest experiences where every stay is transformed into a journey of seamless delight. This merger symbolizes our vision to create moments that matter, powered by smart technology.” 


With this strategic move, Operto is poised to redefine the relationship between properties and their guests, promising a future where every interaction is enhanced by intuitive, smart technology.

###

About Operto Guest Technologies

Operto, the all-in-one growth partner for property managers and hoteliers, offers a suite of services including property care automation, smart access and lock rentals, digital guest experiences, and property monitoring solutions. Since 2016, Operto’s innovative solutions have been empowering hospitality professionals in over 100 countries to deliver exceptional experiences.

About DACK

DACK Inc. stands at the forefront of guest experience technology. Their application blends personalized automation with intuitive design, offering guests a seamless journey from booking to post-stay. DACK’s mobile-first approach and commitment to bridging digital convenience with traditional hospitality make it an essential tool in the modern hospitality landscape. 


Learn how Operto + DACK can automate an exceptional digital guest experience.

Press Contact Information:

Operto Guest Technologies:
Nicola Graham
Partnerships Manager
nicola.graham@operto.com
www.operto.com


DACK Inc.
Joe Sokolowski
jsoko@dackinc.com
www.dackinc.com