Guest Verification

Secure Guest Verification, Confident Stays

Eliminate the risks of fraudulent bookings with Operto's guest verification system. Advanced tools validate IDs and payments, ensuring only verified guests can access your property. Save time while protecting your property from unauthorized stays.

Why choose Operto's guest verification system?

Fraud Prevention

Detect and prevent high-risk bookings with automated fraud alerts—Operto Guest flags suspicious activity, protecting your property from financial losses and security breaches.

Screenshot of the Operto Guest app screen showing guest verification

Improved Guest Trust

Verified stays give guests confidence in the safety of their accommodations. Operto's secure verification process builds trust, ensuring peace of mind. Happy guests are likelier to leave positive reviews and return for future stays.

Operto Guest Verification Upload Documentation and Photo ID

Enhanced Property Security

Reduce the risks of fraud and unauthorized access with Operto Guest. Every guest is verified before check-in, ensuring your property stays safe.

Graphic of Operto Tech Digital Key Door Opening screen

Facilitation of Last-Minute Bookings

By automating verification processes, Operto allows property managers to capitalize on last-minute bookings without compromising security.

Screenshot of Operto’s guest web app

Lower Chargeback Risks

Minimize disputes with payment validation tools that confirm guest credit card details. Operto Guest reduces the likelihood of chargebacks by ensuring payment authenticity. Protect your revenue and simplify financial processes.

Image of the Operto Guest app showing check-in flow
All Features

Discover everything
you can do with Operto Guest

Operto Teams Tasks, Reports and Scheduling
Automated Guest Verification

Operto automates the verification of guests' transactional check-in requirements before arrival, ensuring that only verified guests gain access to the property.

Keypad icon
Access Control for Unverified Guests

The system can block access to unverified guests, enhancing property security by preventing unauthorized entries.

verification icon
Biometric ID Scanning

Enhance security with biometric ID scanning that confirms guest identities in seconds. Guests upload their IDs for fast, automated verification, reducing risks of fraud or impersonation.

Key icon
Facial Recognition

Combine ID validation with real-time facial recognition for enhanced accuracy. Guests can quickly verify their identity by matching their photo ID to a live image.
door lock icon
Multi-Layered Verification

Integrate email, phone, and credit card validation for comprehensive guest verification. Operto's system confirms guest authenticity across multiple touchpoints, leaving no room for doubt.
Operto Teams Tasks, Reports and Scheduling
Fraud Detection Alerts

Identify high-risk bookings with automated fraud detection tools. Operto scans guest data for suspicious activity and flags potential issues before check-in.

Empowering innovative brands

Trusted by 20000+ by hotels and vancation rentals

We work with diverse properties, spanning many brands. Whatever industry you’re in, we’re here to partner with you and help you thrive.

EXPLORE INTEGRATIONS
Got a question?

Frequently Asked Questions

Quick answers to questions you may have. 

By confirming guest identities and detecting fraudulent activity, Operto Guest minimizes unauthorized access. This creates a safer environment for guests, staff, and property managers. Real-time fraud alerts further enhance security, preventing high-risk bookings.

Operto Guest encrypts all guest data and complies with global privacy standards, including GDPR and PCI. This ensures guest information is protected at every stage. Operto prioritizes both security and compliance for your peace of mind.

Yes, Operto seamlessly integrates with leading PMS platforms, syncing guest verification data to streamline operations.

Ready to build a digital guest experience?

SCHEDULE A DEMO
Operto Connect: Your guest experience reimagined