Guest Messaging

Guest Messaging made effortless

Enhance your hospitality operations with Operto's Guest Messaging—a comprehensive solution designed to streamline communication and elevate guest experiences.

Why choose Operto's guest messaging solution?

Automate guest messaging

Automate guest messaging tasks, reducing staff workload and enabling your team to focus on delivering exceptional hospitality.

Operto Guest messaging dashboard

Real-time communication

Guest messaging enables real-time communication between hotels and guests, ensuring prompt responses to inquiries and enhancing their overall experience.

Alice SMS messaging dashboard

Enhance guest feedback management

Capture and act on valuable feedback with Operto's guest messaging to address issues promptly and improve service quality.

Screenshot of Operto Guest two way messaging
All Features

Discover everything
you can do with Operto Guest

messenger icon
Automated messaging

Customize and schedule messages to guests via SMS, push notifications, or email before, during, and after their stay, ensuring timely and relevant communication.
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Smart lock integration

Connect with smart locks to automate messages triggered by guest actions, such as sending a welcome note upon first-time door unlock, enhancing the personalized experience.
verification icon
Guest verification

Verify guest phone numbers and emails through the app, ensuring accurate and reliable contact information throughout their stay.
Operto Teams Tasks and Scheduling
Review & feedback management

Capture guest feedback during and after their stay, allowing for prompt issue resolution and continuous service improvement.

Operto Teams Tasks, Reports and Scheduling
Two-way communication

Facilitate seamless interactions between guests and staff through SMS, email, or in-app messaging, allowing prompt responses to inquiries and requests.
Operto digital guidebooks
Customizable templates

Offer personalized upsells such as early check-ins, late check-outs, or additional services through digital check-in.
Empowering innovative brands

Trusted by 20000+ by hotels and vancation rentals

We work with diverse properties, spanning many brands. Whatever industry you’re in, we’re here to partner with you and help you thrive.

EXPLORE INTEGRATIONS
Got a question?

Frequently Asked Questions

Quick answers to questions you may have. 

Guest messaging software enables hotels and property managers to communicate with guests through various channels, such as SMS, email, and in-app messages. Operto Guest enhances this by integrating smart devices and property management systems, ensuring seamless and automated communication throughout the guest journey.

Guest messaging software facilitates timely and personalized communication, addressing guest inquiries promptly and offering tailored services. Operto Guest goes further by automating messages triggered by guest actions, such as sending a welcome note upon check-in, which enhances personalization and satisfaction.

Guest messaging software can capture feedback during and after a guest's stay, allowing for prompt issue resolution and continuous service improvement. Operto Guest excels in this area by integrating feedback management tools, enabling properties to address concerns swiftly and enhance overall service quality.

Ready to build a digital guest experience?

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Operto Connect: Your guest experience reimagined