Cookies Policy
Last updated: February 5th, 2025
This Cookies Policy (the “Cookies Policy“) is intended to inform you of how Operto Guest Technologies Inc. (“Operto”, “we”, “us” or “our”) uses cookies and related technologies (pixel, tags or beacons) (together “cookies” or “cookie”), on the Operto Websites: Operto (operto.com), Dack DACK Inc. (dackinc.com) and StayMyWay (collectively, the “Sites”), and the mobile applications owned and operated by Operto (collectively, the “Websites“).
Please take a minute to read and understand this Cookies Policy. This Cookies Policy should also be read in conjunction with our Privacy Policy.
What are cookies?
A cookie is a very small text document stored on your computer/other device (and maintained by your browser), and often includes a randomized unique identifier so that our Websites can ‘recognize’ this cookie again. They guarantee a Websites functionality or improve the browsing, and also supply certain information to the owners of these Websites, in particular in terms of audience measurement.
Cookies do not cause any damage to the terminal, but make it easier, for example, to find preferences, pre-fill certain fields and adapt the content of the services on the site visited. Such data allows the improvement of ergonomics and services according to your interests.
What kind of cookies do we use and how do we use them?
Information collected through cookies help us to analyze the use of the Websites and to enables us to offer users a better experience when visiting the Websites. We will only keep cookies for as long as necessary to achieve the relevant purposes set out in this Cookies Policy, notably for marketing and statistical purposes.
Generally-speaking, we use 1st and 3rd-party session and persistent cookies. The cookies set by us are called “1st-party cookies” and the cookies set by our third-party partners and service providers are called “3rd-party cookies.”
Session cookies are temporary cookies that remain on your device until you close your web browser. Many session cookies are essential to make our Websites work correctly, as they typically enable you to move around our Websites and use our features.
Persistent cookies remain on your device after you close your browser or until you manually delete it (for the former, how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie and your browser settings). Persistent cookies help us recognize you as an existing user of our Websites, so it is easier and convenient to return to our Websites or interact with our Services without signing in again. In addition, persistent cookies also help us recognize you when you view a resource belonging to our Websites from another Websites or app (such as an advertisement) and help us record information about your web browsing habits during the lifetime of the persistent cookie.
Cookies used
Essential Cookies: These cookies are strictly necessary for our Websites to function properly and ensure our Services are accessible to you (e.g., log-in functionality, load balancing, navigation, filling in forms). The Websites cannot function properly without these cookies.
Preference cookies: Preference cookies enable us to remember information that changes the way the Websites behaves or looks, like your preferred language or the region that you are in.
Statistic Cookies: Statistic cookies enable us to understand how visitors interact with our Websites by collecting and reporting information anonymously.
Marketing Cookies: Marketing cookies are used to track visitors across our Websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Social media cookies: Our Websites incorporates functionalities from third-party sites, including certain social networks. These features may sometimes be accompanied by scripts or other features that read and sometimes place cookies from these social networks on your device. These cookies can be used to personalize advertising messages. Although we have no access to these cookies, nor any control over these social networks which are responsible for their own processing, nor to the data they collect, we have deemed it essential to mention them so that you have clear and complete information that their use may, if necessary, require that you give your consent. For additional information, please refer to the list of potential social network cookies below:
Facebook: the following Facebook features can be integrated into our Websites and may read or place Facebook cookies:
- Sign in to Facebook (which allows the user to sign in to their Facebook account and interact with our Websites through that account);
- Share on Facebook (which allows the user to share with others an item on Facebook)
Click here to read Facebook’s Privacy policy
Click here to get information on Facebook’s cookies
TikTok: the following TikTok features can be integrated into our Websites and may read or place TikTok cookies:
- Sign in to TikTok (which allows the user to sign in to their Twitter account and interact with our Websites through that account);
- Share on TikTok (which allows the user to share with others an item on TikTok)
Click here to read TikTok’s Privacy policy
Click here to get information on TikTok’s cookies
YouTube: the following YouTube features can be integrated into our Websites and may read or place YouTube cookies:
- Sign in to YouTube (which allows the user to sign in to their YouTube account and interact with our Websites through that account);
- Share on YouTube (which allows the user to share with others an item on YouTube)
Click here to read YouTube’s Privacy policy
Click here to get information on YouTube’s cookies
Instagram: the following Instagram features can be integrated into our Websites and may read or place Instagram cookies:
- Sign in to Instagram (which allows the user to sign in to their Instagram account and interact with our Websites through that account);
- Share on Instagram (which allows the user to share with others an item on Instagram)
Click here to read Instagram’s Privacy policy
Click here to get information on Instagram’s cookies
LinkedIn: the following LinkedIn features can be integrated into our Websites and may read or place LinkedIn cookies:
- Sign in to LinkedIn (which allows the user to sign in to their LinkedIn account and interact with our Websites through that account);
- Share on LinkedIn (which allows the user to share with others an item on LinkedIn)
Click here to read LinkedIn’s Privacy policy
Click here to get information on LinkedIn’s cookies
Can I manage my preferences on cookies?
If you have any concerns about our use of cookies, you can refuse them on the cookies banner, take action to prevent them from being set, such as by changing your browser settings to block certain types of cookies. You may also delete cookies held on your device at any time by going to the appropriate settings within your web browser.
You have the option to configure your devices to accept all cookies, to notify you when a cookie is issued or to never accept cookies. However, the latter option may result in some personalized services not being provided and, as a result, you may not be able to take full advantage of all the features offered by the Site. If you do not wish to receive cookies in general or only to refuse certain cookies, you can change your browser settings accordingly.
Instructions to this effect are provided each browser’s Websites:
For Internet Explorer/Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
For Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
For Safari: https://support.apple.com/en-gb/HT201265
For Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en
For any other browser not mentioned above, the user should not hesitate to consult the cookie management help information available on the Websites.
You can also visit the below link for an overview of how to block or delete cookies on the most common browsers: http://www.allaboutcookies.org
Contact us
Please see below for a list of the cookies used on this Websites.
For any further queries or information related to this Cookies Policy, please write to privacy@operto.com, with the subject line “Cookies Policy”.
Cookies Table
Cookie | Type | Duration | Description |
---|---|---|---|
Necessary | |||
Operto.com | 11 months | Used for authentication and login processes. | |
Stripe | third party | 11 months | Used to identify users and prevent fraudulent transactions. |
Statistic Cookies | |||
Pardot | 1 year | Used to track visitor interactions for lead generation and marketing automation. | |
heapanalytics.com | Session | Used for behavioral analytics and user tracking. | |
Preference Cookies | |||
WordPress Cookie Law Info plugin | 11 months | Stores user cookie preferences. | |
Marketing | |||
operto.com | 11 months, 11 months, session, session, session, 1 day | Used by WordPress for authentication and session tracking. | |
doubleclick.net | 1 year, 1 day | Used by Google DoubleClick to track ad performance. | |
facebook.com | 3 months, Session | Tracks Facebook ad performance and user interactions. | |
bing.com | 389 Days, 6 Days | Used by Microsoft Bing for ad targeting and performance tracking. | |
www.tiktok.com | 89 Days, 389 Days, 365 Days, 9 Days | Tracks TikTok video engagement for marketing purposes. | |
www.youtube.com | A few seconds, A few seconds, A few seconds, 179 Days, A few seconds, Session, 6125 Days, A few seconds, A few seconds, A few seconds, A few seconds, 180 Days, 179 Days, A few seconds, A few seconds | Used by YouTube to track user preferences and serve relevant ads. | |
instagram.com | 363 Days | Helps prevent Cross-Site Request Forgery (CSRF) attacks. | |
linkedin.com | 727 Days, 89 Days, 30 Days, 731 Days, 1 Day, 30 Days, Session, 731 Days, Session | Used by LinkedIn to track user engagement and serve targeted ads. | |
operto.com | 1 day, 1 month, 1 month | Used for tracking marketing campaigns and visitor activity. | |
google.com | Session | Helps retarget visitors with relevant advertisements. | |
operto.com | 1 day, 2 years, 2 years, 2 years, 2 years, 3 months, 3 months, 3 months, 2 months, 2 months, 19 days, 1 day, 3 months, 1 year, 1 year, 1 year, 1 month | Used by Google Analytics to track website traffic and user behavior. |