Want to discover a new way to connect with your guests?
Offer customized recommendations, digital check-in and check-out, and personalized upsells with Operto Guest.
Guest experiences that scale with you.
Reduce front desk friction
Gain control of your bookings
Aparthotels, Multi Family, Hostels, Dorms
Access, Noise and Energy
Digital Check-in, Guidebooks, Messaging
Automate cleaning schedules
Operto Boost, Smart Locks. Mobile Keys
Protect your investments
Save on energy costs
Our hospitality operating platform included with everything
Interviews and features
Series and features
Posts on all things hospitality
Press and media
Reduce front desk friction by 45%
Ensure guest and property safety
Aparthotels, Multi Family, Hostels, Dorms
Smart locks, noise, temperature and energy management.
Mobile keys, digital verification, guidebooks, upsells.
Automated cleaning schedules, tasks and billing.
Hospitality operating system included with all solutions.
Affordable hotel lock upgrades
Smart Locks. Mobile Keys
Protect your investments.
Save on energy costs.
We love our clients.
User experiences shown may depict custom layouts available only to Enterprise clients.
With Operto, you can engage with your guests at every stage of their journey, from the time they book until after they check out.
Want to discover a new way to connect with your guests?
Offer customized recommendations, digital check-in and check-out, and personalized upsells with Operto Guest.
The modern guest expects to have all the information they need about their stay in the palm of their hand. That means hotel room access codes, curated local area recommendations, and direct access to your team.
Operto’s digital guest directory gives them all that within a white-label, web-optimized mobile app, while streamlining the hotelier experience.
Stop relying on front desk staff to keep guests happy.
With Operto, guests can enjoy a digital concierge, contactless access, and seamless messaging, right at their fingertips.
Entertaining hotel guests has never been easierose ends.
With Operto’s digital hotel guest directory, your guests can access all your hotel information on their mobile device. Plus, features like real-time direct messaging and contactless check-in/check-out mean you can reduce your staffing needs.
And to make your life easier, you get an overview of all your guest and team communication on one convenient dashboard.
Want to give your guests a five-star experience without hiring more employees?
Operto Guest’s digital hotel directory goes above and beyond (so your staff doesn’t have to).
Don’t make your guests install another application on their device. Deliver a great hospitality experience with Operto’s white-label, mobile-optimized web app.
Say goodbye to tedious arrival and departure processes. Deliver an outstanding hospitality experience by giving your guests contactless check-in and check-out.
Your guests shouldn’t have to dial the front desk every time they have a question. Address their inquiries and requests over chat with intuitive guest messaging.
Never miss a beat: Use your all-in-one manager dashboard to access your message inbox, where you can see both guest and team messages all in one place.
Help your guests explore all your hotel has to offer and share key information about their room with fully-customizable digital guidebooks.
Embed images and videos of your hotel into the Operto app to give your guests valuable insights into your property as soon as they make their reservation.
From top restaurants to upcoming local events, keep your guests engaged by sharing insider tips and recommendations with area guides.
Enhance your digital guides by embedding smart buttons for upsells, which will take your guests right where they need to go to purchase extra hotel services and amenities.
Struggling to upsell?
With the Operto Guest app, showcase wellness amenities, your room service menu, and additional room cleanings, all available to guests at the push of a button.
Embrace modern hospitality with a digital guest directory
Operto gives you all the tools you need to streamline guest communication and enhance the guest experience, all while taking pressure off your staff. A digital guest directory is a scalable solution for increasing bookings, upsells, and guest satisfaction at your hotel.
Give your guests an exceptional stay by sharing the latest insights about your hotel and its surroundings in the most convenient way possible—right on their mobile device.
See Operto digital guest directories in action today.
Frequently asked questions about Operto’s digital guest directory
A guest directory is a resource that hotels provide their guests. It highlights relevant information about the hotel, its surroundings, and its offering. Nowadays, hotels can use a digital guest directory to share all the information their guests need throughout their stay, which they can access right on their mobile devices.
There are plenty of benefits to using an Operto digital guest directory, including:
You can build your own branded guest directory with Operto: It’s a white-label, mobile-optimized web app that puts your brand in front of your guests. So when your guests access the directory, they see you and not us.
At Operto, we’re laser-focused on helping hotels deliver an exceptional guest experience. That’s why we make it easy for you to update your guest directory whenever you’d like through your manager dashboard.
And in case you’re having issues or any questions arise, we have a dedicated customer support team available to address your concerns.
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